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Product Unified inbox

Every reply, every channel, one list.

Email, LinkedIn and text replies land in one live inbox, oldest unanswered first. Answer on the channel the lead used, with an AI draft ready and the whole conversation in view.

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Inbox
  • Sam Rivera2m

    Ha, persistent. Thursday at 2 works.

    TextInterested
  • Priya Nair18m

    Can you send pricing for 5 seats?

    EmailInterested
  • Jonah Reed1h

    Back on Monday, let's talk then.

    LinkedInOut of office
  • Tom Becker3h

    Not for us right now, thanks.

    EmailDeclined

Sam Rivera, by text from (415) 555-0142

Ha, persistent. Thursday at 2 works.

AI draft

Perfect, Sam. I'll send an invite for Thursday at 2. Anything you'd like me to prepare?

Send as text

Replies everywhere

Some in Gmail, some on LinkedIn, some on a phone. Every channel is another tab to check.

Who is waiting longest?

Most inboxes sort by newest. The lead who answered three days ago gets buried.

Context gets lost

You reply without the campaign, the earlier messages or the channel the lead actually used.

  1. One list, oldest unanswered first

    Every reply from email, LinkedIn and text lands in one live list. The lead who has waited longest sits at the top.

    • Live updates the moment a reply arrives.
    • Filter by queue, channel and campaign, with counts.
    • Snooze, mark done, and move with the keyboard.
    Inbox3 new replies
    Needs reply 12Snoozed 3Done 148
    Email 7Text 3LinkedIn 2Campaign: Agency founders, Q4 5

    Oldest unanswered first. Keyboard: J and K to move, E to mark done, S to snooze.

  2. Reply on their channel

    Answer in the same place the lead wrote from: the real Gmail thread, the pinned texting number, or LinkedIn.

    • Email replies stay in the original thread.
    • Text replies go out from the lead's pinned number.
    • Both sides of every conversation are shown.
    Your replies today
    • Sam Rivera Sent from (415) 555-0142, the number Sam knowsText
    • Priya Nair Sent in the original Gmail threadEmail
    • Jonah Reed Sent from your LinkedIn accountLinkedIn

  3. AI drafts and summaries

    Duckrow reads the conversation and the campaign, then drafts your answer. Anything it can't know is left as a placeholder for you to fill.

    • One-line summaries of long threads.
    • Replies tagged as interested, declined or out of office.
    • Drafts never send on their own.
    Priya Nair, by email

    Summary

    Interested. Wants pricing for a team of five and asks if onboarding is included.

    Can you send pricing for 5 seats? Is onboarding included?

    AI draft

    Hi Priya, happy to. For a team of five, [plan and price]. Onboarding [what's included]. Would a 20-minute walkthrough this week help?

    Placeholders mark what the AI couldn't know, so nothing is made up.

    Send in the same thread

FAQs

Email from Google Workspace and Outlook mailboxes, LinkedIn messages, and text replies.

No. It drafts, and you decide what goes out.

Yes. Everyone on the workspace works the same list, and every conversation shows both sides.

Yes. The inbox updates live, and you get an in-app notification, an email alert and a desktop alert.

Keep reading

Sticky SMSEvery text reply goes out from the lead's own number.SequencesEmail, LinkedIn and text in one flow that stops when someone replies.Command CenterSee who is waiting for a reply.Email, LinkedIn and SMS in one sequenceA practical guide to multichannel outbound, from list to reply.

Your ducks are ready when you are.

Set up your first campaign today.

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