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Understand how credits work

After this lesson you can say what costs credits and what's free in Duckrow, how holds and refunds work, and read your month's use on the Billing tab.

2:02 video with captions, written steps and transcript. Checked against Duckrow on October 7, 2026.

0:00 / 2:02

Narration: preview voiceA private equity deal team plans a month of screening and outreach. The figures are an example worked from Duckrow's prices.

The short answer

Duckrow uses one kind of credit, worth 1 cent, for the things that cost it per use: finds, AI, texts and HTTP API calls. Emails, LinkedIn actions, Email provider tags and exports are free. Credits are held before a paid call, charged only when it works, and returned on a miss. Each plan includes credits every month, from 200 on Free to 25,000 on Scale.

Step by step

  1. 1One credit, 1 centOne balance per workspace pays for finds, AI and texts on Duckrow's accounts.
  2. 2What costs creditsWork email found 6; mobile found 50; Phone type check 2 (up to 4 with line status); Jev answer or check 1; Persona fit 1 a row; Find customers 2 when it finds some; job-change check 2; text 2 a segment (3 to Canadian numbers); Use AI rows by model and size, at least 1 (+2 when it reads a LinkedIn profile); the Assistant by what it uses.
  3. 3What's freeEmails, LinkedIn actions, Email provider, Push to campaign, export, Draft with AI, inbox summaries, drafts and sorting, and runs on your own AI or Jev keys.
  4. 4Holds and refundsCredits are held before a paid call, charged when it works, and returned on a miss or failure. With too few credits, the call doesn't run (Not enough credits: this needs N.).
  5. 5Plan creditsEach month: Free 200, Starter 3,000, Growth 10,000, Scale 25,000.
  6. 6See your useSettings, Billing: Credits (Available, Held for running jobs) and Used this month by action.

Try it in Duckrow

About five minutes, in your own workspace.

  1. Click Credits in the top bar and read your balance.
  2. Open Settings, then Billing, and read Used this month.
  3. Pick one paid column you'd like to run and work out its cost for 100 rows.
  4. Use Run first 10 on it and compare the cost with your estimate.

You're done when you can price a run before you start it.

Check what stuck

Three quick questions. Nothing is saved.

  1. 1. You send 1,000 emails and 300 LinkedIn invites. How many credits does sending use?

  2. 2. Find mobile runs on 20 rows and finds 6 mobiles. What's charged?

  3. 3. A text fails to send. What happens to its credits?

Transcript

0:00One credit, one cent

Duckrow uses one kind of credit, and one credit is worth one cent. Here is what it pays for, and what never costs a thing.

0:10What costs credits

Credits pay for the things that cost Duckrow per use. A verified work email found is six credits, and a mobile found is fifty. A Jev answer is one. A text is two credits a segment. AI rows are priced by the model and the work, at least one credit each. An HTTP API call that works is one.

0:34What's free

And a lot is free. Every email and every LinkedIn action. Email provider tags, push to campaign and exports. The AI in your inbox. And with your own AI or Jev keys, those runs cost no credits.

0:50Held, charged, returned

Before a paid call, its credits are held. They're charged only when it works: a verified email, a found mobile, a sent text. On a miss or a failure, they're returned. And with too few credits, the paid call simply doesn't run.

1:09A month worked out

Here's a deal team's month. Scoring two thousand companies on a light model, a Jev gate on the six hundred fits, and four hundred owner emails found. Sending costs nothing. That's five to seven thousand credits, inside the Growth plan's ten thousand.

1:28Where to see it

Your Billing tab shows what's available, what's held for running jobs, and what this month used, by action. The whole workspace shares one balance.

1:39Recap

To recap. One credit is one cent, with one balance for the whole workspace. Credits pay for finds, AI and texts, and emails and LinkedIn are free. They're held first, charged when it works, and returned on a miss. Next, read your Billing tab and cap AI spend.