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Clear the inbox at speed

After this lesson you can clear a queue of replies with the keyboard: move, reply, send, mark done and snooze, and clear several at once.

1:21 video with captions, written steps and transcript. Checked against Duckrow on October 3, 2026.

0:00 / 1:21

Narration: preview voiceA recruiter clears a queue of candidate replies. The people are example data.

The short answer

In Duckrow's inbox, J and K move between conversations, Enter opens the reply box and Cmd or Ctrl+Enter sends. E marks a conversation done and S snoozes it until tomorrow. To clear several at once, click their initials to tick them, then Mark done. Half-written replies stay with their thread while you move around.

Step by step

  1. 1MoveJ or the down arrow goes to the next conversation; K or the up arrow goes back. Keys don't fire while you're typing in a box.
  2. 2Reply and sendEnter jumps into the reply box. Cmd+Enter (Mac) or Ctrl+Enter (Windows) sends. Esc leaves the box.
  3. 3Mark done or snoozeE marks the conversation done (press it again to reopen). S snoozes until tomorrow; the Snooze button also offers 3 hours, 3 days and Next week.
  4. 4Clear several at onceClick a row's initials to tick it; every row then shows a tick box. The bar shows N selected, Mark done and Clear.
  5. 5Search the queueCmd or Ctrl+K jumps to the search box, which searches the queue you're in.
  6. 6Drafts stay with their threadText you've typed stays with its conversation while you move around, until you reload the tab.

Try it in Duckrow

About five minutes, in your own workspace.

  1. Open Inbox and press J three times, then K once.
  2. Press Enter, type a short reply, press Esc, press J, then K: your text is still there.
  3. Press S on a reply you'll answer tomorrow.
  4. Tick two replies that need nothing more and click Mark done.

You're done when you can move, reply, snooze and clear without touching the mouse, except to tick.

Check what stuck

Three quick questions. Nothing is saved.

  1. 1. You're typing a reply and press J. What happens?

  2. 2. Which key snoozes a conversation until tomorrow?

  3. 3. You reload the browser tab. What happens to a half-written reply?

Transcript

0:00Forty replies, ten minutes

Forty candidate replies and ten minutes before a call. Keep your hands on the keyboard, and you'll clear them in time.

0:09Move and reply

Press J to move down the list, and K to move back up. Press Enter to jump into the reply box, type, and press Command Enter, or Control Enter, to send. Escape takes you out of the box, so J and K work again.

0:27Done and snooze

Nothing more to say? Press E to mark it done. Not now? Press S to snooze it until tomorrow. The snooze button offers three hours, tomorrow, three days or next week.

0:41Clear several at once

For a run of no thank yous, click the initials to tick a conversation, tick another, then Mark done clears them together.

0:50Drafts stay put

Started a reply and need to check something? Move away, and come back. Your half written reply is still there, kept with its thread while the tab is open.

1:01Recap

To recap. J and K to move, Enter to reply, and Command or Control Enter to send. E marks done, and S snoozes until tomorrow. Tick the initials to clear several at once. Next, the Command Center track.